Zepto – Faces FSSAI Notice Over Alleged Delivery of Expired Besan

Expert Analysis:

• Regulatory notice: The Food Safety and Standards Authority of India (FSSAI) issued a notice to Zepto Marketplace Pvt. Ltd. following a consumer complaint alleging delivery of two packs of besan past their use-by date.

• Expired products alleged: The packs reportedly carried a use-by date of 12 September 2026, raising concerns about inventory checks and product-expiry controls.

• Information sought: FSSAI asked Zepto to verify the complaint and provide order, delivery, warehouse, seller and product details, along with information on corrective action and withdrawal of affected stock.

• Operational implications: The incident puts food-safety compliance and quality-control processes under scrutiny. Any wider weaknesses in expiry tracking or warehouse management could create reputational and regulatory risks.